I was on hold for about 10 minutes having to listen to continual self congratulatory promotional material. If you care so much about people's healthcare, reduce their stress by answering the phone more quickly and playing soothing music while they wait.
"I wanted to change an outpatient appointment."
About: Droitwich Spa Hospital Droitwich Spa Hospital Droitwich WR9 8DN
Posted by Ziggi (as ),
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