"recieved integrated and comprehensive treatment"

What I liked

staff understood I like things done to time, and made sure my medications were on time or told of any delays. Consultant saw me regularly, with a member of his team seeing me daily. Food was excellent, and the housekeeper made every attempt to tempt patients to eat. Served hot from a trolley.

Most of the Ancillaries always had time for little requests.

A doctor hid a birthday balloon in their office overnight - making sure it was on my bed next morning!

What could be improved

someone available to deal with issues during change over of staff - better communication to staff on handover when medication was due outside the normal dispensing.

Anything else?

treated like a human being, not a number.