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Nurses were great

Posted By footballsg58

"Nurses were great"

About: Crosshouse Hospital / Stroke Care

(as a service user),

Had a wonderful stay at ward 3E. Nurses were great. food good. only complaint (no shaving mirror).

All staff couldn't do enough for me

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Responses

Response from Christine Somerville, Senior Charge Nurse, Ward 3E/F - Acute Stroke Unit, NHS Ayrshire and Arran 6 years ago
We have made a change
Christine Somerville
Senior Charge Nurse, Ward 3E/F - Acute Stroke Unit,
NHS Ayrshire and Arran

Submitted on 23/04/2018 at 18:17
Published on Care Opinion on 24/04/2018 at 11:06

Dear footballsg58,

Being admitted to hospital is a real difficult time and it is great to hear your found your stay to be wonderful. The team will be delighted to read your feedback and I am glad you found the nurses and the food to be great!

As a team we recognise how stressful it can be and it is important that we support patients. I am glad you found all staff helpful.


Thanks for taking the time to provide your feedback. This is so important for us to review and develop our services. No matter how good the care is if we don't get it right with essential equipment then this can impact on your experience. From your feedback one of our nursing assistants Kevin has purchased 4 shaving mirrors for the ward. This will improve patient care moving forward. Thanks for highlighting this to us.

I hope you are now making good progress and best wishes for your future recovery.

Christine

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