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"Very informative"

About: Crosshouse Hospital / Stroke Care

(as a service user),

I would like to say thank you for the treatment I received by the staff it was second to none. They were pleasant and very informative during my stay

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Response from Christine Somerville, Senior Charge Nurse, Ward 3E/F - Acute Stroke Unit, NHS Ayrshire and Arran 7 years ago
Christine Somerville
Senior Charge Nurse, Ward 3E/F - Acute Stroke Unit,
NHS Ayrshire and Arran
Submitted on 24/04/2018 at 07:53
Published on Care Opinion at 11:10


Dear hydrusnf47,

I am delighted to hear you found the treatment to be 'second to none'. This is absolutely the standard of care that you should expect and deserve to receive.

Being in hospital is such a worrying time with so many questions and uncertainties. It is so important that staff ensure they explain everything and answer all your questions ensuring you are fully informed. I am glad you found this to be the case.

Thanks for taking the time to post your feedback on care opinion. I will ensure this is shared with the team.

Best wishes for your future recovery,

Christine

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