What I liked
I took my 15 year old osn to A and E as hed had a gaping wound on his arm.
The receptionist was welcoming and helpful. difficult to hear her all the time with the glass partition
My son was seen and treated within an hour. Staff were excellent and looked after him very well. They spoke to him, not me and included him in the conversations which was great
What could be improved
The car park is too far from the dept. We had to walk for about 15 mins and he was dripping blood everywhere. I also had my young son with me and had to carry him all the way which nearly killed me! I know there is a drop off point but people still have to move the cars and move to car park D
The signage to the car parks was very confusing and it is not clear that the first car park is for staff only
"Excellent service"
About: Queen Elizabeth Hospital (Birmingham) Queen Elizabeth Hospital (Birmingham) Birmingham B15 2TH
Posted via nhs.uk
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