What I liked
The staff in A&E and CDU were kind, compassionate and professional - to me and other patients around me. The environment was clean and appropriate. I saw the staff were all bare below the elbow, all used point of care hand gel and communicated with genuine interst in the individual. They showed team work that included the patient. Despite it being a late night on a Friday, the atmosphere was calm and controlled. They made me feel as though i was in safe hands. Thank you, even in the face of all the financial challenges you face you came through and delivered a fantactic service.
What could be improved
Nothing they were fantastic!
When it comes to CIP's can the decision makers please keep these fantastic front line staff safe (without them you will be nothing)
About: Leeds General Infirmary Leeds General Infirmary Leeds LS1 3EX
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