I went to St Peter's Road entrance as instructed for my day surgery on my back ,
Having received several emails informing me of the cost of the surgery and a number to call if I wanted to cancel so someone else could take my place "And having type 2 repertory failure I was worried about laying on my stomach " but as I had a telephone Pre Op consultation and obviously my consultant was aware of my health problems I felt confident it was the right thing to do .
The receptionists were lovely and helpful and explained after looking on the computer I was expected at the Monkton suite right at the furtherest end of the hospital ,
They must have noticed I was very stressed and flustered and very kindly offered me a porter to take me in a wheelchair
He was extremely nice as well when I arrived at the Monkton suite I was totally confused
I was very shortly called into a side room to be told I would not be having the operation as they felt I would be too uncomfortable laying on my stomach.
Please Please tell me why I could not have been informed earlier by telephone or letter .
I wasted days of stress and worry I wasted cab fares to and from the hospital ,
You was quick enough to text me several times to ask me to let you know if I am not coming for the procedure,
But I never recieved the curtacy from the day surgery Dept .
"Day surgery"
About: Queen Elizabeth The Queen Mother Hospital Queen Elizabeth The Queen Mother Hospital Margate CT9 4AN
Posted via nhs.uk
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