Text size

Theme

Language

"Waste of time avoid at all cost!"

About: Salford Royal / Accident and emergency

Disgusting service, 8 visits inside 25 days at salford royal. with complications of my bronchiectasis. This hospital want to be ashamed how they've treated me. I had to get ambulance out the other day for bad chest pains, ive been ill with recurrent chest infections for 3 months and not responding to oral antbitoics. I was very reluctant to go back to this hospital as they just dismissed me 7 times before lol. This is what happened giving a bed, went for a wee, through out of bed, threw in a chair outside majors, wheeled round to a ward left outside a ward seen a dr 2 hours later basically telling im wasting emergency medicines time. words fail me Salford royal you have treated me disgusting and i will follow through with complaints team and Salford royal havent heard the last of me if anything goes wrong with me in regards to my lung condition progressing.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Salford Royal 7 years ago
Salford Royal
Submitted on 20/04/2018 at 11:46
Published on nhs.uk at 13:07


Dear make a stand

Thank you very much for leaving your comments about our services. We take all feedback we receive extremely seriously. We are sorry to hear about some of the difficulties you have experienced whilst under our care.

We value all comments as it helps us to continuously improve our service. If you haven't already contact our PALS team, please could we encourage you to do so, to allow us to investigate this further.

Our Patient Advice and Liaison Service (PALS) can be contacted on 0161 206 2003 or you email them directly on pals@srft.nhs.uk with further details of when you attended.

Thank you again for taking the time to review our services and we hope that you will make contact with PALS so that we can look into these matters further.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k