"Fertility clinic, early pregancy unit and miscarriage"

I was treated over the space of over 2 years at the fertility clinic at Pilgrim Hospital in Boston and was disgusted that I was expected to wait in a waiting room surrounded by pregnant couples and the literature that related to them. There was no sensitivity or compassion for the situation I, and many other couples, were faced with. Whilst the staff were always very compassionate and friendly I found that with my appointments their time managment was awful with our average wait being over an hour for each appointment.

I felt at all stages of our investigations and treatment that we were 'fobbed off' with the quick, easy and cheap answers whislt I felt that no one seemed truly interested in helping us or being honest with us.

Following a positive pregnancy test I was sent to the EPU with a suspected ectopic pregnancy following fertility treatment and to start treatment was acceptable. However, following confirmation of my miscarriage we were left to sit in a room which was frequented by couples who were celebrating healthy scans whilst we were seemingly forgotten for nearly 4 hours. When we finally tracked down a registrar to speak to us they confessed that we had been forgotten. A situation I found absolutely disgraceful.

We were dragged back and forth to the hospital a number of times before being advised that we could have undertaken the blood tests a lot nearer to home saving me both time, money and the distress of visiting the EPU.

I also feel that the terminology the NHS use around miscarrige is insensitive and there was no support offered to us at all - nothing about the support offered by organisations such as the Miscarriage Association nor any form of counselling.