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excellent they could have done no more...

Story from nhs.uk

"excellent they could have done no more..."

About: Leicester Royal Infirmary

What I liked

the staff on ward 10 were excellent my son was a very anxious child when he went in for his operation and they were very understanding about that the play specialist were very good they were very busy but still took time to speak to us the nurses also the student nurse day and night shift were always there to help you no matter how little it was and what time it was i would recommend this hosptial to my family and friends and would like to thank all staff and surgeon and registar doctors who helped and also i had to take him back as he was really poorly and they dealt with it in a proper manner and very very quickly and nothing was a problem for them .

What could be improved

nothing at all

Anything else?

just they were excellent in respect to the job and to the hospital and the nhs

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Responses

Response from Leicester Royal Infirmary 10 years ago
Leicester Royal Infirmary

Submitted on 09/10/2013 at 18:30
Published on nhs.uk on 10/10/2013 at 04:00

Thank you for taking the time to leave your comments about your experience at Leicester’s Hospitals. We realise a significant amount of time has passed since you posted your comment and we would like to sincerely apologise that we did respond to in a timely manner. We have since updated our process of responding to reviews posted on NHS Choices and are now committed to making sure we respond to comments within 21 days of the date they are posted. Kind regards Communications Team Leicester's Hospitals

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