"Excellant service despite being under..."

About: Basildon University Hospital

What I liked

For us the midwives were the key, all of them were fantastic, it was a very bust night with all the beds full they were stretched to their limit but still we felt we got great service.

What could be improved

Probably a larger number of staff levels would of been evan better as sometimes trying to find a midwife that was free was hard.

Story from nhs.uk


Response from Basildon University Hospital 8 years ago
Basildon University Hospital
Submitted on 21/07/2011 at 17:26
Published on nhs.uk on 22/07/2011 at 04:00

Dear Anonymous

Thank you for your very kind comments posted recently on our NHS Choices website.

It is always a pleasure to receive such positive feedback from our women and their families, particularly at such a busy time in their lives. Your comments, which I will pass on, will be a great boost for morale.

I would like to reassure you that we assess our staffing regularly and next month are undertaking a complete review of staffing levels in relation to both delivery rates and the low or high risk nature of the women we deliver.

Many thanks once again for your comments.

Head of Midwifery

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