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"Wrongly diagnosed"

About: Northumbria Specialist Emergency Care Hospital

Went to a&e with dislocated knee seen by junior doctor who had it xrayed told it was badly sprained and bruised splint put on knee and given crutches. Couldn't use them so was given a zimmer frame and sent home and told to come back on the Monday for physio. I was back before then because as l came downstairs the knee buckled and the other one popped. Back to a&e where l was in a queue of about 6 people all been sick and vomiting.l was taken to a treatment room where the same junior doctor saw me. Of course l asked for a more senior doctor,after another xray it conspired that l had ripped the tendons and muscles from both knee's. I'm also a dialysis patient so was moved to the Freeman, where l had the op on my knees 13/1/18 l have been here until 30/3/18 and have been told I'm going to NESEC for rehab tomorrow as l live in Northumberland l have to be transfered back up there. I'm hoping that it's just a short stay and I'm moved to the Walton unit in morpeth ASAP. By the way every time I've been to NESEC I've caught the novo virus.

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Response from Northumbria Specialist Emergency Care Hospital 7 years ago
Northumbria Specialist Emergency Care Hospital
Submitted on 04/04/2018 at 08:31
Published on nhs.uk at 12:07


Dear Sir/Madam,

I’m very sorry to hear about your experience in our Emergency Department. It is difficult to comment on your case specifically due to the anonymity of your post and as I am sure you understand, I would like to look into this further for you. Please can you email me your full name and DOB to patient.experience@northumbria-healthcare.nhs.uk so that I can do this for you. In the meantime, I will share your review with the Emergency Care team to reflect on until we can investigate further.

I look forward to hearing from you.

Kind regards,

Jan

Jan Hutchinson - Service Improvement Lead

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