"West Cornwall Treatment Centre"

Just wanted to say a massive thank you to all the staff who were involved in mine and my sisters care. Having known from a young age we would develop cancer and watching our mum go through 3 operations we were terrified of going for tests and being in hospital. My first thank you must go to Denise, secretary to Mr May, who, understanding our delicate situation, sprung into action the moment I picked up the phone to say we were ready to go for screening. We were seen quickly and at West Cornwall hospital, away from the hustle and bustle of RCHT where we have both worked for many years. We had early morning appointments so we weren't worrying or over thinking the situation.   Upon arrival we were greeted by a lovely lady called Ali who had a big smile on her face, she talked us through each step of the procedure, keeping us well informed.

While waiting to go in, sat in my dressing gown and slippers they played music to take my mind off it. Entering the treatment room, Mr May made me feel reassured, kept me informed, explaining everything and even cracked a few jokes to lighten the mood - exactly what I needed! ! The procedure was over in a flash, and I was sent to recovery to come round with my sister. The staff were very attentive offering us tea and biscuits. When we were up and dressed, Mr May came out to see if we were ok, such a small gesture but it meant so much to us. It's been a long journey to get here and one which we will continue, this time safe in the knowledge its nothing to worry about and we have fantastic people looking after us who treated us as individuals, caring for us every single step of the way. You are a credit to the NHS. Thank you