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Care Opinion

Grateful for their love and care

Posted By macladd

"Grateful for their love and care"

About: Strathcarron Hospice / In-Patient Unit

(as a relative),

My Mum passed away in Strathcarron Hospice recently. Losing a parent is one of the hardest things we have ever had to deal with. Mums cancer journey was not the best, I am still shocked at some of the things she had to experience in a supposedly modern Scottish NHS.

Near the end Mum had to go into Strathcarron as she was too unwell to stay at home. We were nervous about her going into a Hospice as we knew that she would not come home. We cannot express how grateful we are for the love and care given to Mum, and to us, by the team in Strathcarron.

Nothing was ever too much trouble, knowing that Mum was being looked after so well brought great comfort to her and to us. It allowed us the opportunity to build great final memories with Mum and for Mum to be able to face her fate surrounded by love dignity and humour.

We will be forever thankful that there are places like Strathcarron and the people who work there.

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Responses

Response from Lesley Whitelaw, Senior Nurse, Patient Services, Strathcarron Hospice 6 years ago
Lesley Whitelaw
Senior Nurse, Patient Services,
Strathcarron Hospice

Submitted on 04/04/2018 at 09:42
Published on Care Opinion at 09:44

picture of Lesley Whitelaw

Hello

Thank you for your post to Care Opinion about the care of your mum and you all as a family whilst she was a patient in the In-Patient Unit.

We are sorry for your loss and am sure it still feels so acute as you mentioned her death had been recent. Am sure you are all still coming to terms with not having your mum in your lives and I hope as a family you are able to find support from each other in these very early stages.

It sounds like you had some difficult experiences regarding her health care prior to the Hospice admission. However, it also sounds like the time you all spent here was one of quality and helped you restore some meaning and comfort into those final days of her life – we are very glad that as a team, we were able to create that opportunity for you and your family, and at a time when it had been no longer possible for her to be at home.

Thank you for sharing and I will let the Team know that you have made these positive comments.

I would like to pick up on your tag about what we could improve – you mentioned family facilities and I would very much like to find out more about this so we can look at it and explore what we could do differently or better. Would you please email me (lesley.whitelaw@nhs.net) and give me more information on this particular issue please?

Thank you

Lesley

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