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"HCU"

About: Salford Royal / Cardiology

I found both the Medical & Nursing Care were excellent whilst I was an inpatient. The nursing team were a credit to their profession. They, together with the nursing support staff made patients care comfortable and they were considerate of the differing needs.

I was impressed by the high levels of knowledge and their ability to engage with patients to ensure the maximum benefit from the care they provide.

I was kept up to date on the treatment plan was and fully engaged in discussion with the nurses about my condition and the options for future treatment.

Congratulations to the whole team on HCU for the fantastic service you provide

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Response from Salford Royal 7 years ago
Salford Royal
Submitted on 29/03/2018 at 15:12
Published on nhs.uk at 17:06


Dear Alan

We always appreciate feedback on our staff and we're delighted to hear of your positive experience of our service, and that you were happy with your treatment and care whilst with us, and that you felt you were included in discussions regarding your healthcare.

We would be happy to share this with the HCU team, if you could contact our PALS service, we can ensure that your comments reach all who were involved in your care. The PALS team can be contacted on 0161 206 2003 or via email to pals@srft.nhs.uk between the hours of 08:30 and 16:30, Monday to Friday.

Thank you again

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