"Disgraceful"

About: Salford Royal

What could be improved

Has mentioned previously,continuous appointments were cancelled make diagnosis so long. It took a year to diagnose my problem and then time an time again an appointment was cancelled. Absolutely disgraceful. I've been off work for most of the year waiting for treatment which cannot go ahead till final referral from the doctor,but is isn't likely to happen till an appointment actually takes place. No wonder the NHS is a financial pit hole. If it was a business it would've gone bankrupt years ago. Staff simply do not care about time and money that patients have to sacrifice

Story from nhs.uk

Responses

Response from Salford Royal 9 years ago
Salford Royal
Submitted on 08/07/2011 at 14:39
Published on nhs.uk on 09/07/2011 at 04:00


Thank you for your comments. I am sorry you are unhappy with your experiences here at Salford Royal. I would encourage you to speak to the PALS Service on 0161 206 2003 or email pals@srft.nhs.uk who may be able to assist you with your concerns or give you further advice on this matter.

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