"Sort out the queuing for a better..."

What I liked

I went to the drop in clinic for an early pregnancy scan. The staff were friendly and supportive and talked me through the procedure and my next steps. This was a very happy experience for me and they contributed to this good feeling.

What could be improved

With the drop in blood testing clinic you are able to take a number and join the queue. With the scanning clinic there was literally a run on the door when the clinic opened and no proper queuing. I was second there but as I was not aggressive enough I was sixth in the line when the door opened and so waited two hours for the scan. I think that a queuing system should be set up to avoid this.