"Annoying!"

About: University College Hospital

What I liked

This hospital is ridiculous. You get up through to their switchboard only to be left hanging on for ages when trying to get through to a ward and then they just hang up on you!

What could be improved

It would be extremely helpful if the ward answered their telephones!

Anything else?

So frustrating!

Story from nhs.uk

Responses

Response from University College Hospital 9 years ago
University College Hospital
Submitted on 08/07/2011 at 17:23
Published on nhs.uk on 09/07/2011 at 04:00


We are sorry that you have had communication problems. If you would like to call our Patient Advice and Liaison Service on 020 7380 9975 they would be happy to look into this and pass your comments to the appropriate ward.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k

Keyboard Shortcuts

Navigation
Shortcut Help ?
Go to Home g + h
Go to Tell Your Story g + t
Go to About Us g + a
Actions
Focus Search Box /