What I liked
I attended the daycase ward for a minor op. I was met by a very polite receptionist who went out of her way to find answers to the questions I had. All the staff were polite and attentive on the unit itself. I was given information regarding all aspects of my care. My op went smoothly and the nurse practitioner was very calm and put me at ease and best of all I felt no pain! Excellent service and all staff were a credit to the NHS.
What could be improved
I wasn't keen on the "airport lounge" style waiting area downstairs and I do think better and larger signage would be helpful.
"Came away pleased that the NHS has such..."
About: Manchester Royal Eye Hospital Manchester Royal Eye Hospital Manchester M13 9WL
Posted via nhs.uk