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"Rude"

About: Waverley Pms

Firstly I hardly attend the GP but when I went to get my travel injections done the language behind reception is awful! They talk like no one is waiting in the waiting room about patients, and I find this disgusting for people waiting in the waiting room who are unwell and feeling down. So rude and ignorant! Secondly I had my travel injections done and ended up with serious cellulitis in my arm. I am not going back to get them done at the surgery again and I will be signing up elsewhere. Get treated like a leper in there. Have some dignity and respect or go and work somewhere else and not in healthcare.

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Responses

Response from Waverley Pms 8 years ago
Waverley Pms
Submitted on 08/06/2017 at 12:23
Published on nhs.uk on 15/03/2018 at 18:55


I apologise if you have had a bad experience at our practice, I always like to receive patient feedback (good or bad) as it helps us to highlight areas for training and to improve on things we can do better.

I would be happy to discuss this experience with you if you would like to contact me please do.

Jan -

Practice Manager

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