"Poor standard of care and knowledge...."
About: Nottingham University NHS Trust - Queen's Medical Centre Campus Nottingham University NHS Trust - Queen's Medical Centre Campus Nottingham NG7 2UH
Posted via nhs.uk
What I liked
Food was ok. Some of the Nurses try very hard and take the time to care.
What could be improved
Most of the nurses on Ward F18 seem to have either lack of knowledge, little concern/patience or both.
My wife was in for several days and the nurses kept having to be told that her foot needed to be elevated. An old lady in at the same time was ignored or shouted at because she was a little deaf and confused. At one point they pushed her tablets into her hand and left her with no water, ignoring her pleas. One nurse refused to help a lady that had been sick saying "I don't do sick".
The standard of care was very poor and my wife was delighted when she finally 'escaped'.