I have been registered at this surgery for more then 5 years. The staff are rude and unhelpful especially the reception staff. One receptionist in particular did nothing other then give attitude over the phone and was completely unhelpful when trying to book an appointment. Why do receptionists insist on knowing why you want to see a GP. I did not know receptionists are medically trained, when your a medic your self you clearly know whether you need to see a GP or ANP. The doctors just want you in and out, no empathy no sympathy and no compassion. I plan to leave this surgery when I move in July and can not wait. Hopefully where I move il find a surgery where they actually have some compassion and better trained admin!!!! Absolute joke.
"Rude staff, v unhelpful reception team + rushes..."
About: Woodroyd Medical Practice Woodroyd Medical Practice Bradford BD5 8EL https://bradfordtrident.co.uk/
Posted via nhs.uk
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Woodroyd Medical Practice