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"Exercise classes"

About: Crosshouse Hospital / Cardiology Crosshouse Hospital / Physiotherapy

(as the patient),

A while ago I had a heart stent fitted, as part of the recovery regime the cardiology department suggested exercise classes run by a physiotherapist. There are cardiology nurses there as well, if you have any questions you cn just go and talk to them, Over the 8 weeks I have gained an enormous amount of confidence, the classes have helped me realise I can do much more that I thought. These 8 weeks have been very helpful.

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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 13/03/2018 at 11:18
Published on Care Opinion at 11:38


picture of Eunice Goodwin

Dear violetet86,

Thank you so much for taking time to feed this back to us. It is so important that services such as these can provide evidence to support their service being continued. It is also important so we can tweak or change things if and when necessary. Although it sounds as if this is a just the ticket.

I am glad they were so helpful and boosted your confidence, I am sure it will make such a difference in so many ways.

Best wishes,

Eunice

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