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"We can't find any negatives"

About: East Surrey Hospital / Ophthalmology

(as the patient),

I recently had an emergency situation with one of my eyes .... sudden worsening of a cataract and as it turned out also a badly torn retina.    Many heartfelt thanks to Mr Herbert and his Fellow, Lorenzo, and all the nursing team both on Limpsfield Ward and the Out Patients Eye Clinic.  

I had a surgical procedure at very short notice and have had a great result!     Highly professional, efficient, caring and friendly are just a few qualities of this awesome team at East Surrey Hospital.

Also, purely coincidentally, my wife is an out patient at the same Eye Clinic and has regular injections for macular degeneration on Limpsfield Ward so attends on a more regular basis.    

She's full of praise for the team and adds there always a relaxed and calm atmosphere on Limpsfield Ward. Anxious patients (about to get an eye injection!) are given reassuring care.

We can't find any negatives. Obviously you can have a bit of a wait sometimes in the Out Patient Eye Clinic but the counter to that is patients get the time they need with the specialist.

All in all ...five star rating!

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Responses

Response from Lynda Filby, Matron, Surrey and Sussex Healthcare NHS Trust 6 years ago
Lynda Filby
Matron,
Surrey and Sussex Healthcare NHS Trust
Submitted on 10/03/2018 at 16:46
Published on Care Opinion on 12/03/2018 at 09:21


Dear Sir,

Many thanks for posting such lovely feedback regarding both your and your wife's experience in ophthalmology. I will ensure all the staff see your kind words.

We are very pleased that you had a good result from your surgery and hope you continue to make a good recovery.

With kind regards

Lynda Filby

Matron

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