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Woefully inadequate parking!!!!

Story from nhs.uk

"Woefully inadequate parking!!!!"

About: University Hospitals Birmingham NHS Foundation Trust

Being able to park (fees irrespective) on an already stressful and worrying visit to hospital with a newly diagnosed chronic illness should be taken as a given.

On a mid week, mid day visit this proved impossible and I had to leave my husband to see his consultant on his own whilst I drove away from the site to park. By the time I had walked back his appointment was over!!! There are double red lines over the whole site (understandable) so I couldn't even wait within walking distance for him.

For a newly built, massive hospital this is unbelievable and I know I am not alone in this observation.

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Responses

Response from University Hospitals Birmingham NHS Foundation Trust 7 years ago
University Hospitals Birmingham NHS Foundation Trust

Submitted on 23/03/2018 at 09:04
Published on nhs.uk at 10:05

Thank you for taking the time to provide feedback about the Queen Elizabeth Hospital Birmingham. We are sorry to hear the concerns you have regarding your recent visit to the hospital and the difficulties you faced parking. We acknowledge the difficulties patients face when parking at the hospital and have shared your feedback with senior staff responsible for car parking. Should you wish to discuss your concerns in more details please make contact via the Patient Advice and Liaison Service (PALS). PALS are here to help and can be contacted by phone 0121 371 4400, by email PALS@uhb.nhs.uk, via the hospital website www.uhb.nhs.uk/pals-form or in person by dropping in between 9am – 5pm (Mon-Fri) to the PALS office located near the Information Desk in the main entrance of the new Queen Elizabeth Hospital Birmingham.

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