"Admitted by ambulance with episode"

Thank you for your 5 star rating of the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent treatment you received in the Emergency Department and CDU. Your kind words have been forwarded to the senior staff responsible for these departments so they can share them with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. We also note your concerns regarding how busy the departments were during your visit. In order to find out who your consultant was, or to discuss any other concerns please make contact via the Patient Advice and Liaison Service (PALS). PALS are here to help and can be contacted by phone 0121 371 4400, by email PALS@uhb.nhs.uk, via the hospital website www.uhb.nhs.uk/pals-form or in person by dropping in between 9am – 5pm (Mon-Fri) to the PALS office located near the Information Desk in the main entrance of the new Queen Elizabeth Hospital Birmingham.