What I liked
When I left the building !
What could be improved
Everything. It was appalling both the staff and service provided. In particular, one consultant. They were extremely discourteous, dismissive and down right rude. They neither listened to the patient or discussed health concerns with any care or passion. Following such arrogance and belief there was nothing wrong, the patient suddenly died aged 50. They simply hid behind the Chief Executive who was equally dismissive and failed to address issues raised following the death. Furthermore and despite specific instructions for the patient to be closely monitored and transferred the next day to a specialist hospital. This was overlooked for 3 consecutive days despite the instruction being written in red block capital ink !
About: Royal Sussex County Hospital Royal Sussex County Hospital Brighton BN2 5BE
Posted via nhs.uk