"Shocking! my Mother is on the verge of..."

Anything else?

I did not like the way my mother was treated and has had her operation cancelled 4 times in a few weeks!!, When we tried to get the new operation date we were advised the one and only Appointments officer is on holiday for a Week and no date could be given until next week, Disgraceful treatment! To be prepared and raring for surgery to have it repeatly moved around is cruel and unfair!