What I liked
I attened the A&E in May as I had been suffering from severe pain in my left leg. My initial impression was that the reception staff were friendly although they did seem over run.
What could be improved
I was left waiting for nearly four hours in the waiting area, at which point I was move to the assessment ward. On asking the nurse said this was so that they could hit the 4 hour target.
After being left for another 2 hours I was seen by a consultant, who was both very rude and arrogant. I was felt like I shouldn't have been there. Which I tend to agree with as all the other beds seemed to have very sick people in them.
After being examined and a few tests I was sent home 10 hours after arriving, which I was very happy about.
I have been referred to my GP, who I will be informing that if I need another hospital visit it will not be the Royal Sussex, which is ashame being a Brighton resident.
Teach the consultants not to be arrogant and just see the patients in A&E.
"Awful and chaotic"
About: Royal Sussex County Hospital Royal Sussex County Hospital Brighton BN2 5BE
Posted via nhs.uk