"I arrived in pain and left with a warm..."

About: Wansbeck Hospital

What I liked

Everyone I came into contact with from the receptionist on arrival, the triage nurse, xray operatives, nurses, doctors and especially the staff in the plastering room were calm profesional and considerate. I was reassured, kept informed and felt everyone cared about my wellbeing. Everything was explained clearly and calmly.

What could be improved

I cannot think of anything in my experience which could have been improved.

Anything else?

I would like to thank all the staff I came into contact with, they can take great satisfaction in doing a great job to such a high standard. I never felt like just a number.

Story from nhs.uk


Response from Wansbeck Hospital 9 years ago
Wansbeck Hospital
Submitted on 27/05/2011 at 13:34
Published on nhs.uk on 28/05/2011 at 04:00

Thank you for your comments posted on this website regarding the care afforded to you in the Accident and Emergency Department at Wansbeck General Hospital.

Patient feedback is always appreciated and I trust that your recovery is going well. Thank you for taking the time to write.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful