"Staff were wonderful"

About: St Mary's Hospital (Manchester)

What I liked

The Midwife who helped deliver my first child was amazing, she did an exceptionally great job as she supported me through out the 7 hour ordeal with patience, encouragement and clear instructions. I would like to thank all the staff who were on call 24 hours of the day.

What could be improved

There was only 1 member of staff who was very sharp and unprofessionall during a night shift. Beside this incident the whole expreience was excelent due to staff support.

Story from nhs.uk


Response from St Mary's Hospital 8 years ago
St Mary's Hospital
Submitted on 14/06/2011 at 16:22
Published on nhs.uk on 15/06/2011 at 04:01

Thank you for your comments posted on the NHS website regarding your care. It was very kind of you to write and compliment the staff. If you have any concerns while you are a patient, you can discuss them with any member of staff. We take all issues surrounding patient care very seriously. If you would like to discuss this with us, feel free to contact our Patient Advice and Liaison Service on 0161 276 8686 or by e-mailing pals@cmft.nhs.uk

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