"Clearly mismanaged and poorly run"
About: Royal United Hospital Royal United Hospital Bath BA1 3NG
Posted via nhs.uk
After the initial consultation which was three quarters of an hour over the appointed time I was sent out to reception to make a future appointment and then with blood form in hand, to the phlebotomy dept.
By 3.30pm the desk receptionist had gone so when my next appointment shall be or if it is going to be convenient to me I do not know.
I then proceeded to the phlebotomy department now near the main entrance only to be told that I was too late as that also closes by 3.15pm and I could not get the blood tests done.
But what hospital other than the RUH does this?
This has been a unique experience and clearly indicates poor management when even the hospital shop opens longer than the essential medical departments.
Not in any way whatsoever happy about this