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"Colonoscopy"

About: Chase Farm Hospital

I had to have a colonoscopy on the 17th February and to say I was nervous is an understatement. I had no need to have been. All the staff were brilliant. The receptionist on my arrival was so nice. She told me I would not be kept waiting long and I wasn't. A nurse came to get me and take me into a small room to get ready. The nurse spoke to me all the time telling me what to expect. Then another nurse came to put the needle in my hand for the sedation. Then the doctor came to see me and agin explaining everything to me. I was taken in for the procedure within 20 mins or so of my arrival. I was given sedation and some pain killers. You are not asleep but just relaxed. I can't say that it is not a bit uncomfortable because it is but it was soon over. I was taken back to my room and given a cup of tea and a biscuit by the same lovely nurse. I was soon on my way home the whole thing was less than two hours. I cannot praise the staff enough. The Doctor was very pleasant and put me at ease and the nurses made me feel relaxed. They were all just brilliant from the young girl on the reception the nurses and the doctor. Thank you all so very much for looking after a very nervous patient.

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Response from Chase Farm Hospital 7 years ago
Chase Farm Hospital
Submitted on 28/02/2018 at 16:47
Published on nhs.uk at 17:07


Chris

Wow, what a wonderful review and thank you for taking time to share it with us. The staff will be chuffed to bits reading it ad I have sent it to the hospital managers so they can see what a great job is being done.

Whilst we are made up with your experience, you have also helped patients who might be requiring a colonoscopy and are nervous or frightened and they will take comfort from your experience and thank you for that.

With Best Wishes

Richard

Richard Chester - deputy director

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