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A total joke, I hope i never have to...

Story from nhs.uk

"A total joke, I hope i never have to..."

About: York Hospital

What I liked

Nothing!

What could be improved

Everything. They were late, rude, un-caring and that's just the staff!

The hosptal was dirty chaotic to say the least non of the staff have time to help you, when you do get seen i waited over 6 months for an appointed and all they said was they will refer me after each appointment the "follow up" never happends i spend months trying to reach the unhelpfull admin staff to speak to an unhelpfull doctor which will call me back but fails to do so three years on i am still waiting, and trying to follow up, being transfered, my medical papers being lost in "admin errors". Overall the NHS is a joke i pay a small fortune in tax, give me it back and i can go private. I could have a rant on all day but nobody will take notice if my views.

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Responses

Response from York Hospital 12 years ago
York Hospital

Submitted on 16/05/2011 at 17:58
Published on nhs.uk on 17/05/2011 at 04:00

Thank you for your posting. We do take comments made very seriously and we would like the opportunity to investigate the particular concerns you have raised. Please contact our Patient Experience Team on 01904 725137 or e.mail patientexperienceteam@york.nhs.uk and we will investigate your concerns fully and report our findings back to you.

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