"What a fantaistic hospital - I am hugely..."

About: West Cumberland Hospital

What I liked

I cannot say enough about the excellent care I received from all staff on the Kirkstone Ward during my 5 day stay. Coming from a long way away from Cumbria (Bristol) I was for a lot of my stay alone without visitors and I never once felt isolated. The staff we're so helpful and nothing was too much trouble even though they were constantly on the go - one doesn't realise how demanding their jobs are until you sit and witness it over a number of days - they cope admirably and always provided excellent care. I am hugely grateful for the kind care and attention I received from all the surgical team, ward staff and physiotherapists and know this has set me on the right road to recovery. Thank you so much

What could be improved

Nothing that I can think of

Anything else?

I have a greater understanding of the pressures the national health are under and have nothing but admiration for all involved in patient care

More about:

Story from nhs.uk


Response from West Cumberland Hospital 4 years ago
West Cumberland Hospital
Submitted on 26/02/2016 at 08:01
Published on nhs.uk on 27/02/2016 at 01:32

Dear Liane

A recent audit of the Trust responses on this website has identified that we did not respond to your comment in an appropriate timeframe.

Please accept our apologies for this error.

Many thanks for taking the time to post your thoughts and again, apologies that we failed to respond at the time.

Best regards,


Patient Experience

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful