"The Dementia Outreach Service"

Hi All 

I would like to say a massive thank you to the Dementia Outreach Team, not wanting to make anyone feel embarrassed but the support we are given from the service without you i would not be able to do my job, My Home is fully supported above and beyond to help residents live the best life they can, Person Centered care is their number 1 priority. 

Debbie- who has worked tirelessly with the home to ensure a service user had the best quality of life, even when it seemed impossible Debbie helped the team over come the obstacles.  Mike- when Mike talks i write everything he says so i can use it at a later date to make myself look good and the care plans all have mikes words of wisdom in them. Sharon, Helen C, Helen S, Erin, Lesley -( who is the now part timer but we feel should still be included ) Karen who like Debbie works with us to overcome obstacles, Dawn-who has a lovely calm approach and the documentation is spotless , Beckie and Hannah-and Kimberly  who we now keep a spare pen and trousers for in the office in-case they rip( sorry ) but we know they are ripped because you was working hard with your moving and handling techniques.

Ellen- who works so hard giving the residents time and friendship and creating amazing life history books.

i am sorry but i have forgot the lady who worked with Mike for a service user who had very extreme and advanced Dementia, we tried numerous ways to help this service user to feel safe and it was the most distressing dementia that we have ever witnessed. This lady offered a weighted blanket for certain care interventions and the service user's distress was reduced, it was an emotional moment and one that will never be forgotten something that cost as little as 50 pound made the biggest difference to someones life, the lady didn't even take it back with her we were allowed to borrow it until ours was ordered and delivered.

Thank you doesn't seem enough and for those who i haven't mentioned i am sorry.

we are truly great full for all the help and support you give our home daily.

Thank you so much   

xxxxxx

Clifton Manor Nursing Home.