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Why I am being asked to travel to Glasgow?

Posted By greybeard22

"Why I am being asked to travel to Glasgow?"

About: New Victoria Hospital (Glasgow) Vale of Leven General Hospital / Orthopaedics

(as the patient),

I have been waiting on an appointment for a long time now to see a consultant  about the nerve compression on v/brae 4'5'6'7' . Today is the second time that  I have received  a phone call on a Friday night asking me to turn up on a Saturday for an appointment  my point is that the appointments at  the new Glasgow hospital [I stay in Dumbarton  and my hospital is the V. O. L. H. ]. I don't see why I, m being asked to travel that distance to Glasgow  when my hospital is only 10 mins away from my home  

My previous appointments have always been at the V. O. L. H. apart from when I went for my scan and that was at Clydebank   I suffer from C. O. P. D. and have a heart condition  so how am I expected to travel through Glasgow   to the new hospital  for a chat  with the consultant without it affecting my health?

I've had this argument with the N. H. S before.  the consultant I see is at the V. O. L. H. My next appointment at the V. O. L. H. was for the results from the scan, the scan that I had at Clydebank,  so yes I'm angry and I mean angry that this problem still persists   after me being through it all before.  I'm loosing faith with the N. H. S Scotland and that's the truth

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 7 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 28/02/2018 at 11:51
Published on Care Opinion at 14:59

picture of Nicole McInally

Dear greybeard22

Thank you for your post on Care Opinion.

I am sorry to read that you have been waiting a long time to see a Consultant and that you are losing faith in the NHS.

One of the reasons why you have been asked to attend in a hospital in Glasgow could be so that you get an appointment sooner. However, if you would like to contact me with your personal details I can find out exactly why you are being asked to travel to Glasgow. My email address is Nicole.McInally@ggc.scot.nhs.uk

Kind Regards

Nicole

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Response from Jackie Baillie, Office of Jackie Baillie, MSP for Dumbarton 7 years ago
Jackie Baillie
Office of Jackie Baillie, MSP for Dumbarton

Submitted on 28/02/2018 at 16:00
Published on Care Opinion at 16:49

Dear Greybeard22

I am sorry to read about your experience and that you have been waiting for a long time for a follow up appointment with a consultant. If you wish me to formally raise the matter with the health board then either email me on Jackie.baillie.msp@parliament.scot or phone my office on 01389-734214 and ask for Lorraine.

Best wishes

Jackie

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Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 7 years ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 16/03/2018 at 13:11
Published on Care Opinion at 17:14

picture of Nicole McInally

Dear Greybeard22

Thank you for your post on Care Opinion.

The reason you are being asked to travel to Glasgow is because your appointment is for the Neurosurgical Clinic. This is a Regional Service for all patients in the West of Scotland and is located at the Queen Elizabeth University Hospital. There are no other clinics on other hospital sites.

During our telephone conversation, we discussed several options to help you attend this appointment, I would be grateful if you could contact me to let me know how you wish to proceed.

Regards

Craig Broadfoot

Clinical Services Manager - Neurosurgery

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