About: Good Hope Hospital

What I liked

Good afternoon

Last night [3rd May 2011] my wife fell over and dislocated a finger on her right hand and also broke her wrist on her left hand,

We visited your A and E department and the quality of service from your staff [the lady who plaster my wife wrist up was first class] we were amazed at the fast production from your x-ray department showing the injuries so allowing your team to perform the necessary treatment as quickly as possible.

Well done to you all

What could be improved

Maybe making a note of the time persons were booked in at reception so there would be no question of queue jumping so to speak

But this is a minor observation

Story from nhs.uk


Response from Good Hope Hospital 5 years ago
Good Hope Hospital
Submitted on 14/08/2014 at 13:00
Published on nhs.uk on 15/08/2014 at 04:00

Heart of England NHS Foundation Trust would like to take the opportunity to thank you for your feedback and comments on NHS Choices website, this website also feeds into the Patient Opinion website, www.patientopinion.org.uk which is viewed daily by the Trust and a response to your posting will be available here. If you are unable to view the response and would like to discuss further please do not hestitate to contact us (Patient Services on 0121 424 0808) alternatively on www.patientservices@heartofengland.nhs.uk Kind regards Patient Services Department

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