"A pleasant and efficient experience,..."

About: Russells Hall Hospital

What I liked

I received a prompt and efficient service, and all efforts were taken to ensure my comfort. The staff involved me in the decision-making at every stage, and I am currently making a swift recovery from what was an extremely painful injury.

I cannot thank you enough!

What could be improved

Bigger portions for patients who haven't eaten all day before surgery! On a more serious note, there is not much that could have been improved.

Anything else?

I waited several hours to be seen in A+E (what do we expect - it's free!), but at all times was kept informed and pain-controlled.

Story from nhs.uk

Responses

Response from Russells Hall Hospital 9 years ago
Russells Hall Hospital
Submitted on 10/06/2011 at 13:25
Published on nhs.uk on 11/06/2011 at 04:00


Thank you for the positive feedback you have left regarding the staff and your experience at Russells Hall Hospital. Your kind comments will be passed back to the staff.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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