"A pleasant and efficient experience,..."

About: Russells Hall Hospital

What I liked

I received a prompt and efficient service, and all efforts were taken to ensure my comfort. The staff involved me in the decision-making at every stage, and I am currently making a swift recovery from what was an extremely painful injury.

I cannot thank you enough!

What could be improved

Bigger portions for patients who haven't eaten all day before surgery! On a more serious note, there is not much that could have been improved.

Anything else?

I waited several hours to be seen in A+E (what do we expect - it's free!), but at all times was kept informed and pain-controlled.

Story from nhs.uk


Response from Russells Hall Hospital

Thank you for the positive feedback you have left regarding the staff and your experience at Russells Hall Hospital. Your kind comments will be passed back to the staff.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful