This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Good - experience comes up trumps; try..."

About: University College Hospital

What I liked

Arrived in A&E with a broken arm - seen & x-rayed swiftly. Nurse practitioner took charge & was thorough, kind & considerate. They seemed to manage the students & new junior doc rather well.

What could be improved

Students & junior doc could have introduced themselves.

Anything else?

Junior staff don't understand 'privacy & dignity' - niot about covering up bare legs & ankles, but about treating patients like intelligent people - e.g. nnot walking into the room & asking someone else the patient's first name - ask the patient! logo
Do you have a similar story to tell? Tell your story & make a difference ››


Response from University College Hospital 11 years ago
University College Hospital
Submitted on 10/05/2011 at 11:30
Published on on 11/05/2011 at 04:00

Thank you for your kind comments and for taking the time to pass on your experiences at UCH. Your comments regarding privacy and dignity have been passed on to the relevant manager.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Next Response j
Previous Response k