"A good all round service"

About: Russells Hall Hospital

What I liked

Arriving by ambulance I was promptly attended to. The staff worked effeciently and courteously to sort me out. It was encouraging to see that all aspects were attended to not just the immediate concern that brought me there.

I spent several hours there from 11 a.m. un til 6.30 p.m. It would have been nice to have been offered a cup of tea at intervals, but that is really minor and quite low down on my list of priorities. I was just grateful to be seen to, so well

What could be improved

My previous paragraph could fit in here.

Anything else?

I was able to watch the cleaners at work across the corridor and remarked on the thoroughness of the way they did their job

Story from nhs.uk


Response from Russells Hall Hospital 9 years ago
Russells Hall Hospital
Submitted on 19/05/2011 at 14:25
Published on nhs.uk on 20/05/2011 at 04:00

Thank you for taking the time to feedback on the care you received. Your kind comments will be passed to the Accident and Emergency department and to the cleaning team.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful