"It's really the worst service I've ever..."

About: Kingston Hospital

Anything else?

It was the worst day when I went to the emergency serves in this hospital

My sister had emergency situation, She was must see the doctor directly but unfortunately let her crying for 2 hours and waiting 3 times in different places.

I was thinking may I took my sister to wrong please. that's unacceptable at all.

It's really the worst service I've ever faced in my life.

Story from nhs.uk