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WARD 44

Story from nhs.uk

"WARD 44"

About: Darlington Memorial Hospital

If you are elderly and end up on ward 44, please ensure you have someone to be your ‘voice ‘ regarding your health and treatment and don’t be afraid to question anything that doesn’t look and feel right

Some off these nurses are barely out of school and others are carers or temps from caring homes and some don’t have experience as well as keep waiting when pressing the bell for help to the loo

Lack of care and conflicting health results from different consultants and nurses, I ended up investigating my own health issues online via MED and found more details and help here compared to the last 24 months going back and fro from my GP and so called professionals in hospitals

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Responses

Response from Darlington Memorial Hospital 7 years ago
Darlington Memorial Hospital

Submitted on 26/02/2018 at 10:26
Published on nhs.uk at 11:06

Thank you for providing feedback on your visit to Ward 44 at Darlington Memorial Hospital.

I am very sorry to hear that you were unhappy with your experience and we will make sure your feedback is passed to the relevant manager.

We would welcome the opportunity to discuss your concerns with you and if you would like to contact us with some more detail it would enable the matron or manager to look into your concerns for you.

If you feel this would be useful please contact the Trust’s Patient Experience Team on 0800 7835774.

If you would prefer to contact us by e-mail, our address is cdda-tr.patientexperiencecddft@nhs.net

If you do decide to contact us, please make us aware that you have left comments on the NHS Choices website.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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