"Rude, careless and completely impersonal..."

About: Norfolk & Norwich University Hospital

What could be improved

The nurse was extremely rude and indifferent to my nervousness and discomfort. The nurses failed to do my bloods properly a total of 5 times, and there was no glimmer of an apology for my bleeding and bruised arms. I left feeling violated, disgusted and uncared for.

Story from nhs.uk


Response from Norfolk & Norwich University Hospital 9 years ago
Norfolk & Norwich University Hospital
Submitted on 15/04/2011 at 09:46
Published on nhs.uk on 17/04/2011 at 10:52

Sorry to hear you had such a poor experience. If you would like to contact us and make a complaint we would be happy to investigate it on your behalf.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful