"excellent staff, caring, understanding..."

About: The Royal Victoria Infirmary

What I liked

i ve had all 3 of my children at the rvi. The first back in October 2007, the staff throughout on.all occasions were brilliant. Bearing in mind that the rvi is one of the busiest maternity units in the country, the staff coped really well. The midwives on all three occasions acted professionally throughout. The midwife on the birth of my first, induced me on the birth of my third, and remembered me. The aftercare on the wards was also good, with the midwife taking my little boy so I could get some sleep. I can honestly say that I could not find fault at all with the hospital or staff.

What could be improved

Nothing that springs to mind.

Anything else?

The only comment refers to the maternity assessment unit, whereby all ladies with issues or worries are in a cubicle curtained off section. This makes things a little difficult if you wish to discuss something of a sensitive nature with staff.

Story from nhs.uk


Response from The Royal Victoria Infirmary 9 years ago
The Royal Victoria Infirmary
Submitted on 11/04/2011 at 12:32
Published on nhs.uk on 17/04/2011 at 10:52

Thank you for your comments in respect of the service you have experienced within our Maternity Department since 2007. As an organisation we aspire to the highest standards at all times and are delighted to get such feedback. This has been passed onto the Department involved who will be encouraged by your kind remarks.

Please be assured that staff will work to ensure that patient privacy and confidentiality are maintained at all times. If you have any concerns when visiting the hospital, please talk to the doctor or nurse caring for you.

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