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Care Opinion

my experience was terrible,

Story from nhs.uk

"my experience was terrible,"

About: Royal Cornwall Hospital (Treliske)

What I liked

the staff nurses are great and dont get enough praise the doctor was rubbish dident even explain what was happening

What could be improved

cleaning of the hospital it was stinking from entering the hospital right up to the ward i dident see any cleaning staff while i was there. this is probablly why they have mrsa and norwalk virus at the hospital

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Responses

Response from Royal Cornwall Hospital (Treliske) 13 years ago
Royal Cornwall Hospital (Treliske)

Submitted on 05/04/2011 at 17:24
Published on nhs.uk on 17/04/2011 at 10:52

We do encourage anyone who has comments to make about their care at our hospitals to contact us directly so that we can fully address their concerns. Please contact our Patient Advice and Liaison Service who will be happy to help. They can be called on 01872 252793 or email pals.service@rcht.cornwall.nhs.uk

Patient feedback is very important to us and helps us to continually improve the care and treatment we offer. Comments posted on NHS Choices will be passed to the appropriate teams within the hospital.

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