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"Excellent endoscopy experience"

About: Pilgrim Hospital

I recently had to undergo a colonoscopy which, as you might imagine, is somewhat nerve-racking.

However, the anticipation was far worse than the experience as all the staff in the endoscopy suite were excellent, showing calmness and consideration every step of the way.

This procedure if offered with sedation for those who prefer it but as I had to drive I underwent the procedure without it.

Yes, it is somewhat uncomfortable at certain points but by no means unbearable and because I took this decision there was no residual effects of sedation afterwards.

A special thanks goes to two members of staff, both of whom made the experience much less fraught then I anticipated but I should stress that everyone in the department with whom I had contact were, without exception, pleasant, helpful and considerate so I would definitely recommend this department to anyone undergoing any form of endoscopy.

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Responses

Response from Julie Scott, Matron, Endoscopy, United Lincolnshire Hospitals NHS Trust 7 years ago
Julie Scott
Matron, Endoscopy,
United Lincolnshire Hospitals NHS Trust
Submitted on 20/02/2018 at 09:32
Published on Care Opinion at 10:28


Thank you so much for your kind feedback, I am very proud of the staff in Endoscopy and the feedback you have posted reassures me that the team always have patients as the most important part of what they do. As you rightly say a trip to Endoscopy can be very daunting so to know that you were reassured and treated with such care by everyone you came into contact is so good to hear. I will make sure that staff are aware of your comments

Once again thank you for taking the time to post and I wish you good health in the future

Kind Regards

Julie Scott

Matron

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