The excellent treatment that this hospital provides is grossly let down by the lack of communication between medical staff to each other and the patient.
I had to phone 3 times to see what was happening to my pre-op biopsy because I had not received a letter.
Once at the hospital I felt the overall care was good, although the procedure was not full explained until moments before it began.
Due to what I can only presume is lack of organisation my operation has been postponed with no information give about when this will take place.
I have now gone over the government guidelines for cancer patients of both 2months from referral and 31 days after consultation. And still my treatment has not started!! I continue to phone and still no one knows anything!
"Liver biopsy"
About: Queen Elizabeth Hospital Birmingham Queen Elizabeth Hospital Birmingham Birmingham B15 2WB
Posted via nhs.uk
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