"Absolutely faultless, excellent on every..."

About: Alnwick Infirmary

What I liked

I have had to use this service twice for two separate problems:

On both occasions I got an appointment within a week, it was at exactly the time arranged,

My Physiotherapist quickly engaged with my problem, the advice given worked from the word go..

There was a clear explanation of what was causing the problem..I was not fobbed off with comments about "it's just old age"..which is very improtant to me at only 64!

Neither problem has returned, (these consulatations were 3yrs and 10 months ago.)

I cannot rate this service highly enough!

What could be improved

Nothing it was excellent

Anything else?

I am not the easiest of 'patients' and was dealt with with firm but tactful proffessionalism...

More about:

Story from nhs.uk


Response from Alnwick Infirmary 9 years ago
Alnwick Infirmary
Submitted on 18/04/2011 at 11:48
Published on nhs.uk on 19/04/2011 at 04:00

Thank you for your comments posted on this website regarding the care afforded to you at Alnwick Infirmary.

Patient feedback is always appreciated and I am pleased to note that you seem to have recovered. Thank you for taking the time to write.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful