"Busiest ever, but excellent treatment"

About: Queen Elizabeth Hospital Birmingham Queen Elizabeth Hospital Birmingham Birmingham B15 2WB

Posted via nhs.uk 7 years ago

My husband received excellent care at A and E following an accident on his Vespa. It was the busiest I had ever seen A and E and whilst we had to wait a few hours, once seen the care from the sisters and consultants and x ray team was outstanding. Nothing was too much trouble and given we were there almost 8 hours in total, we didn’t see anyone have a break. They worked flat out.

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Queen Elizabeth Hospital Birmingham

Submitted on 13/02/2018 at 11:45

Published on nhs.uk on 14/02/2018 at 02:53

Thank you for your 5 star rating of the Queen Elizabeth Hospital Birmingham. We are delighted to hear about the excellent care you have received at the Emergency Department . Your kind words have been forwarded to the senior staff responsible for the department so they can share them with their team members. Feedback like this is greatly valued as staff love to hear they have made such a positive difference. We are sorry that you ended up spending a numbers of hours in the department as it was so busy.
If you would like to provide any further feedback about your experience please visit the hospital webpage www.uhb.nhs.uk/yourviews

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Busiest ever, but excellent treatment

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